Category: inspector boost

1. House of Horrors

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ADVANCE YOUR INSPECTION SKILLS

Certified Master Inspectors® will take small groups through the House of Horrors, an entire house with 1,000 defects built inside the InterNACHI Headquarters building. Advance your skills in performing inspections and finding all of the defects at the House of Horrors.

You will learn:

  • where the defects are;
  • why they are defects; and
  • how to describe them in your inspection reports.

There's nothing like this amazing facility to help boost your inspection techniques, knowledge and skills.

If you want to spend an entire day at the House of Horrors, no problem. Come a day early or stay a day after the Inspector Boost event.

13. Inspection Library

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GET YOUR INSPECTION QUESTIONS ANSWERED

When were GFCI's required at kitchen counters? What's the maximum length for a dryer exhaust? Where are carbon monoxide detectors required? Good questions.
 
We have a massive library for researching numerous building codes, standards, illustrated dictionaries, and code commentaries. We have books on every system of a home and commercial property. We also have the most comprehensive section on stucco and EIFS. There's even a section on sales and marketing.
 
Grab some coffee and get your questions answered at the InterNACHI Inspection Library.

14. Membership Office

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INCREASE INSPECTION LEADS

Visit Lisa Endza, Director of Communications, at the Membership Office and learn about:

Lisa will also speaking about joining InterNACHI, membership payment options, and membership benefits, including how to get more inspection leads through our search engines.

Lisa will offer any non-member who attends the event a free 6-month membership to InterNACHI (a $249 value).

 

5. Demonstration Room

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INSPECTION TIPS ON LOAD, THRUST, BEAMS & STUDS

Go to the Demonstration Room and get your hands on a building science demonstration, where you’ll learn the physics behind inspecting load-bearing structural systems.

Join Ben Gromicko, InterNACHI Director of Education, and other inspectors as they build a load-bearing stud wall and a 6-foot stone arch. Sounds like fun!

Ben hosts NACHI.TV and provides free, online classes.

4. Education Team

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DIVERSIFY WITH MORE THAN 40 CERTIFICATIONS

InterNACHI provides more than 40 different types of inspector certifications, including Certified Home Inspector.

Tanya Nascimento, Executive Education Administrator, and the Education Team will help you get certified. Each certification comes with a certification logo that you can use in your marketing and on your website.

2. Main Classroom

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BOOST YOUR BUSINESS SUCCESS

In the main classroom in the front of the building, Wade Williamson from Axium Academy will be presenting upon businesses and marketing strategies that will help boost your inspection business.

Here's the presentation outline:

Presentation Outline PDF Download

Introduction

Marketing

Marketing Cycle slide Marketing – Sales – Operations – Marketing

Pie Chart of Marketing Campaigns

Broad Marketing Campaigns Overview

Online

Directories

Internet Organic SEO

Pay Per Click

Google Local

Networking

Social Media

Direct Mail

Agent Office

Agents Directly

New Listing

Real Estate Agent Marketing

Unique Selling Points

Sphere of Influence Campaign

Following up with Agents and Contacts

Contact Points

Phone

Email

Mail

12 point of 48 point Referral Marketing

Tracking Lead Sources and Campaigns ROI

Flyer tracking example

Print media example

Promo Codes

Discount Codes

Phone Number Codes

CRM Systems

Sales

Answering Every Phone Call

Phone system options

Call routing

Call recording

Call centers

Closing the sale / Close Ratios

First phone call closes % reports

Commonly Asked Questions

Rebuttals

Follow up with every lead

Call Scripts

Email template series

Increasing Your Prices

Qualifications and Certifications

Ancillary Services

Partnering and Subcontracting (discuss with Ben about ethics)

Operations

Inspector Presentation Prior to inspection

Initial Phone Call

Follow Up and Confirmation Emails

Access Information

Permit Reports

Reminders

Inspector Presentation During Inspection

Inspection Initial Presentation

Showing up early

Vehicle presentation

Uniform and personal appearance

Tools

Initial Introduction

Agreements Payments

During the inspections

Talking to client

Small talk vs educational information

Leaving the house in same condition

Final verbal report and review

Visual presentation

Inspector Presentation After Inspection

Report

Customer Service Calls

Turning complaints into lifelong customers

Reviews

Master Your Market Course and Master Your Market Membership Description and Handouts

The map below shows the location of the Main Classroom in the front of the building.