Welcome to the InterNACHI Library.

The Library is fairly simple.  Visit the request form to make a selection.  A list of available library selections are listed in the drop down menu titled "Lending Library Selections" in the request form.  The request form will capture a valid credit card as a deposit on your selection to guarantee its return.

 

More selections including videos and CDs are being added to the library.

 

A new twist that we will be implementing soon is "Pay it forward.”   If there is a waiting list for your selection, the first member that requests the selection will get forwarding labels to the next member and so on until it is returned to the library.  The member will pay for the shipping to the next member or back to the library.  This reduces the shipping costs of the library and reduce the waiting time for members.   

 

Dana Littlefield

InterNACHI Librarian

library@nachi.org

Q & A’s

Q:  Is there any cost to me?
A: YES, the cost to ship the media to another member or back to the lending library. USPS shipping costs for 3 pound package ( media rate) with delivery confirmation is $ 2.83.

Q: If I don’t return the media will I have to pay for it.
A: YES, Nachi will charge your valid credit card the replacement cost.

Q: How do I know I won’t be charged for media that I forwarded to another member or back to the library?
A: The library will be using the US Postal Services Delivery Confirmation Receipt process (cost is $ 0.55), we would recommend you do the same.

Q: How much media can I borrow at one time?
A: For the time being, ONE. As additional copies are obtained the policy can change. As soon as you have forwarded the media you can request another item.

Q: Can non-members borrow from the lending library?
A: NO- this is a InterNACHI member only benefit.

Q:  Can Canadian members use the lending library?
A: At this time we are limited to the US. The additional shipping costs and extended shipping time does not permit the lending library to be cost and time effective. We are working on the problem, so stay tuned.  We'll have it worked out soon.

Q: Will the librarian have access to my credit card number?
A: NO, in the unlikely event the library needs to charge a member for media not returned only InterNACHI headquarters will have that access.

Q: Is there a (daily) late fee?
A: No at this present time. You will receive a reminder e-mail seven days after your due date, eight days later you will be bill for the item. Simple as that!

Q: If I have to pay for return shipping, can I decide how to ship it?
A: YES, FedEX, UPS or USPS

Q: If I fail to return the media and you charge my credit card are there any other penalties?
A: YES, you will be prohibited from using the library for one year.

Q: How long can I borrow an item?
A: 30 days for books and 14 days for videos or CDs.

Q: Is the lending library perfect?
A: Hell no! We will be working to better the lending library process and media inventory. Suggestions are always welcome!