America’s Call Center
Dear InterNACHI Inspector:
Does this sound familiar?
You’re in the middle of an inspection, your phone rings, you can’t answer it…the caller goes to the next name on the list…Did I loose an inspection?
You’re driving to another inspection, your phone rings, the caller wants a quote, you fumble for a pen, paper, a place to write, to pull over, you can’t find your schedule, the caller is demanding, doesn’t have all the information…How can I keep track of all this?
You finally get time to return voicemails, too many of them, calls from aggravated agents and buyers needing quotes and reschedules, wanting to know why you haven’t called, too many calls from salesmen…Why am I always running behind?
You’re with your family relaxing, enjoying some well-deserved time off, your phone rings, you’re torn to answer, the stress builds…Don’t I ever get a break?
Perhaps you have a spouse or assistant handling the phone, but you wonder…Can their time be better spent in other areas such as marketing?...Is there an economical alternative?
You are an established, successful inspector looking to take your inspection company to the next level, or at the very least simplify your life and gain extra revenue at the same time. How? You need an experienced, professional, trained support staff with which to team to increase your revenue, reduce your frustration, and assure a professional image for your business.
America's Call Center is the leader in high quality and personalized scheduling and office services for busy home inspectors. We only serve home inspectors and have done so exclusively for the past five years. We are specifically focused and experienced to meet the demands of established inspectors.
It is our goal at America's Call Center to provide excellent customer service in presenting ourselves to your clients as your office staff. We maintain a fully trained professional staff focused on promoting and growing your business.
Our services include schedule management, providing quotations, selling and booking inspection appointments, promoting the inspector’s services and qualifications, answering general questions concerning the inspector's services, handling non-appointment related calls, and screening solicitation calls. In addition, we also make confirmation calls the day prior to the inspection.
We tailor our services to fit your needs, rather than having you change your business to fit us. Also, our extensive experience over the past five years assures you don’t have to suffer through an inexperienced service’s learning curve.
Our service is much less than alternative methods such as hiring an employee, and more personalized than a generic answering service. So, you not only save the expense of salaries, employment taxes, benefits, etc., but you avoid the headaches of hiring, training, maintaining, and retaining a skilled employee. Plus, America's Call Center doesn't take vacations, call in sick, and works hard for you over 10 hours a day!
A few quotes from our inspectors from a recent customer survey:
"Your company is great to work with and every one there is dedicated to getting every inspection they can get for me. They are always pleasant and eager to do whatever it takes to help me."
"On a scale of 1-10, my satisfaction with your service is an 11!"
"I believe I’m getting considerable more work with you answering the phone."
"I’ve gotten inspections from my competitors because a person answered my phone and my competitors had voicemail."
"I have time to do other things to build my business."
"I never miss a call and that call is turned into an appointment."
If you are looking to take your inspection business to the next level, you need experienced support to provide personalized service excellence. And this is where America’s Call Center can help. Contact us for more information, and mention the InterNACHI discount!
America’s Call Center